The nature and the role of industrial conflict as well as the techniques which have been developed to control the incidence of conflict in union-management situations. Prerequisite(s): One of COMMERCE 2BC3 (or 3BC3), LABR ST 2A03 or 2A06; and registration in any Commerce, Engineering and Management or Labour Studies program. COMMERCE 4BC3 is recommended. (B.Com. students – see Note 6 above.)
