Cases, presentations, field work, library research, role playing and group exercises help to understand customers, the selling process, sales presentations, negotiation, legal and ethical responsibilities, self and team management. Prerequisite(s): COMMERCE 3MC3 and registration in any Commerce or Engineering and Management program. (B.Com. students – see Note 6 above.) Not open to students with credit or registration in COMMERCE 4MX3, if the topic was Sales Management.